Local people helping agents professionally serve clients
Berkley Southeast Insurance Group, (BSIG), is a regional commercial lines property and casualty insurance provider. We partner with a select group of independent agents in Alabama, the Carolinas, Georgia, Mississippi and Tennessee to provide commercial products and services for small and mid-sized businesses.
Our focus is on providing our customers superior claim service and getting them ‘back-in-business’ following a covered loss which includes getting buildings repaired quickly, accelerating automobile repairs, and getting injured workers prompt proper medical care and back to work. This, combined with the resources of W. R Berkley Corporation, a Fortune 500 company, provides assurance to our policyholders that BSIG will be here when you need us most.
Our employees work in a culture of innovation implementing new ideas to grow our business and improve processes to better serve our agents and customers.
Our Vision and Values
To be the Southeast’s most sought after local provider of property and casualty solutions and service for commercial businesses delivered in partnership with independent agents. Our ability to more expeditiously get customers back in business will differentiate us, thereby creating demand for our claim service.
- Customer Focused
- Results Oriented
- Financial and Underwriting Excellence
- Team work
- Honesty and Integrity
BSIG Claims Service Commitment
- 24/7/365 multi-platform claim reporting
- Accelerated auto and property estimating and repair options
- Fast Track medical only claims handling program
- Tele-emergent medicine program-immediately connects injured workers to medical care, not triage
- Return to work programs resulting in employees returning to work 42% quicker than the Official Disability Guidelines (ODG)
- Immediately report auto losses, obtain photos, locate a body shop with just your policy number through our mobile auto app