Ways to Report A Loss

Contact Your Agent

You can contact your local independent agent to report the loss.

Submit through BSIG Customer Portal

  • For registered Policyholders and BSIG agents only
  • Receive expedited handling
  • Policyholders: To register for Customer Portal, click here and follow the prompts.

Call Us Direct at 1-855-802-5273

You can call Berkley Southeast Insurance toll free 24 hours a day to report the loss.

Fax Us at 1-866-814-7532

You can fax your own loss notice or use one of the loss notices below to report the loss.

Email

To report a loss, you can email your own loss notice to: newclaims@berkleysig.com​

Auto Glass Only Claims

If you have an AUTO GLASS-ONLY CLAIM and would like to use our preferred auto glass vendor, call 1-800-452-7449 to report your claim and begin the repair process immediately.

Contact Claims

Click here to Contact Our Claims Leadership Team


Report Your Loss Online


Loss Notice Forms

BSIG Claims Service Commitment

  • 24/7/365 multi-platform claim reporting
  • Auto estimate review can prevent overpayments by nearly $400
  • Fast Track medical only claims handling program
  • Tele-emergent medicine program-immediately connects injured workers to medical care, not triage
  • Return to work programs resulting in employees returning to work 42% quicker than the Official Disability Guidelines (ODG)
  • Immediately report auto losses, obtain photos, locate a body shop with just your policy number through our mobile auto app