How to report a new loss to BSIG

Reporting a new loss quickly to your agent or directly to Berkley Southeast Insurance is a critical first step in assuring the successful handling of your claim. At Berkley Southeast, we offer multiple ways for you to report your new loss to us:

Contact Your Agent

You can contact your local independent agent to report the loss.

Call Us Direct at 1-855-802-5273

You can call Berkley Southeast Insurance toll free 24 hours a day to report the loss.

Fax Us at 1-866-814-7532

You can fax your own loss notice or use one of the loss notices below to report the loss.


To report a loss, you can email your own loss notice to: [email protected]

Auto Glass Only Claims

If you have an AUTO GLASS-ONLY CLAIM and would like to use our preferred auto glass vendor,
you can call the following toll free number to report your claim and begin the repair process immediately: 1-800-452-7449.

Report Your Loss On-line

Loss Notice Forms

BSIG Claims Service Commitment

  • 24/7/365 multi-platform claim reporting
  • Accelerated auto and property estimating and repair options
  • Fast Track medical only claims handling program
  • Tele-emergent medicine program-immediately connects injured workers to medical care, not triage
  • Return to work programs resulting in employees returning to work 42% quicker than the Official Disability Guidelines (ODG)
  • Immediately report auto losses, obtain photos, locate a body shop with just your policy number through our mobile auto app