Have a Claims question or need to report a loss?
Call us today at 1-855-802-5273
Where to Send Information on Existing Claims
Email Us
You can email us your materials related to an existing claim. Just send to: claimsmail@berkleysig.com
NOTE: Please do not email Workers’ Compensation claims’ medical bills. Instead, please mail them to the “Regular Mail” address listed below for WC claims’ medical bills.
Contact Claims by Mail
Mail all Workers’ Comp Medical Bills To:
Berkley Southeast Insurance Group
PO Box 14819
Lexington, KY 40512
All Other Mail Correspondence:
Berkley Southeast Insurance Group
Attn: Claims
P.O. Box 9010
Westbrook, ME 04098-5010
Your Claims Leadership Team
The BSIG Claims Leadership is always available to assist you on any claims issue.
Below is the contact information for the Leadership Team, including their discipline. Please feel free to contact them any time for your questions or if you need assistance.
John Morales, Chief Claims Officer
jmorales@berkleysig.com | (678) 533-3438
Tracei Jackson, AVP, Worker’s Comp
trjackson@berkleysig.com | (678) 533-3476
Cherri Williams, AVP Auto
chewilliams@berkleysig.com | (678) 533-3449
Steve Herron, AVP Litigation
sherron@berkleysig.com | (770) 570-3630
Natasha Harley, Property/GL Claims Supervisor
nharley@berkleysig.com | (770) 570-3624
Carlos Orellana, Claims Operations Manager
corellana@berkleysig.com | (678) 533-3420
What People are Saying
“Thank you for your honesty and integrity.
It is heartwarming to deal with a company with strong moral principles.”
"My claim was handled in a timely, professional manner."
"This is the second claim I've had and both were handled really quickly."
"The claim process actually went very smoothly and very quickly."
"The claim department did a great job."
"I've had claims in the past, communication is always great."
